Question 1

Some stocks are seen in excess quantity in my Portfolio

Accepted Answer

Why did I get this issue?

Automatic processing of complex Corporate Actions are taken in to account in the new version of the Portfolio module. Any manual transactions added earlier by you to rectify your holdings, may now reflect as excess quantity.

How can you resolve this?

You can simply edit or delete the quantity that are in excess through following process:-

Step 1: On your Portfolio Summary page click on ‘View Details’ of the stock that you want to edit/delete

Step 2: Click on ‘All Transaction’ tab & find your manually entered transactions

Step 3: On mouse hover of that particular manual transaction you would find ‘Edit/Delete’ icons on the right hand side.

Step 4: Click on ‘Edit’ or ‘Delete’ icon and confirm. The edit / delete txn will start reflecting in your holdings the next da

Question 2

I see stocks in my holdings that I have not traded.

Accepted Answer

Corporate Actions like Merger,  De-Merger result into addition of new stocks in your portfolio. Such stocks will be over and above your traded stocks.

You can check this through following process:-

Step 1: On the Portfolio Summary page click on 'View Details' on the card of that particular stock.

Step 2: This opens window which shows all the transactions in that stock under 'All Transaction' tab

Step 3: If you find 'MERGERIN' or 'DEMERGERIN' mentioned under Buy/Sell, it confirms the reason that we have mentioned above

Question 3

Where I can view transaction of Dividend received in stock / mutual funds in my portfolio?

Accepted Answer

You can view the Dividend of a stock/MF schemes by following the path My Portfolio >> Reports>> Dividend Summary or after login you can visit

https://simplehai.axisdirect.in/app/index.php/portfolio/report/Dividendsummary

On this page, you can view all Dividend transactions in the current financial year in stocks held by you. The dividend transactions are sorted stock wise and within stock, by default they are sorted by latest on top.

You can change Financial year or use date filter to view dividend transactions in a particular duration.

You can also change the sorting order to sort by Date and choose between ascending/descending by date.

can see Dividend details of current Financial year in stock name ascending  order. You can also change financial year  on clicking date drop down.

Question 4

I see stocks in negative quantity in my Portfolio

Accepted Answer

Why do I see negative quantity in my Portfolio?

The Axis Direct portfolio gets updated in T+1 day for most of the transactions done by our customers, however, if you have obtained shares due the following reasons, we request you to place a manual entry to update the portfolio:

1) For Shares received through Employee Stock Options (ESOPs)

2) IPOs applied through external sources

3) Changes in stock quantity due to the following Corporate Actions:

a. Delisting

b. Rights issue

4) For NRI clients – For shares transferred from your PIS to your Non-PIS account or vice versa, please Contact us to update the details in the portfolio

If you have not placed a manual entry in the Portfolio, the quantity is not updated in the portfolio if you acquire/make changes to the stock quantity due to above mentioned activities. This results in a negative entry because the correct quantity as per your Demat was not updated in the portfolio.

To correct this, we request you to update a manual BUY entry in the Portfolio, Click Here to know the process to add a manual entry in the portfolio.

Question 5

I can see stocks in my holdings that I have already sold.

Accepted Answer

Why did I get this issue?

The new version of the Portfolio Module takes into account complex Corporate Actions like Merger and De-Merger. Any manual transaction added earlier to rectify your holdings, may now reflect as duplicate transactions.

How can I check this?

You can simply delete your manual transactions through following process:-

Step 1: On your Portfolio summary page click on ‘View Details’ of the stock that you want to delete.

Step 2: Click on ‘All Transaction’ tab & find your manually entered transactions.

Step 3: On mouse hover of that particular manual transaction you would find ‘Edit/Delete’ icons on the right hand side.

Step 4: Click on ‘Delete’ icon and confirm. The deletion will start reflecting in your holdings the next day

Question 6

Is the current value of my Portfolio that I see exact value as per the market rates of the stocks?

Accepted Answer

The values of your stocks/holdings/Open positions (FNO, E-margin etc.) updated in the portfolio are delayed by 5 to 15 minutes, hence, it is not the exact value as per the market rates of the stocks.

Question 7

As and when I get trade confirmations when my orders are executed, do these trades immediately reflect in My Portfolio?

Accepted Answer

For all the trades executed on the account, the Portfolio is updated on T+1 day (T=being the Trading day).

To check your Portfolio for your executed trades, you can follow the paths mentioned below:

RING Mobile App: Open the RING mobile app >> Click on the 'Portfolio' option at the bottom of the screen >> Your recent trades would show up on the screen post on T+1 day.

Web Portal:Click Here to login to your account & select 'Portfolio' from the 'Take Me To' dropdown >> Your recent Trades would show up on the Portfolio Summary page, just scroll down to find details on T+1 day.

Please Note: The Average cost in the portfolio is inclusive of the Brokerage and Taxes.

Question 8

Can I view my executed transactions on T day?

Accepted Answer

You can view your transactions (Equity and Derivatives) on T+1 day.

On T day you can view the transactions in the following paths:

Equity:

1. SWIFT TRADE: Equity >> REPORTS >> Order Book: For trades not executed/Trade Book: For Executed Trades

2. RING Mobile App: Portfolio >> Order >> Order Book:For trades not executed/Trade Book: For Executed Trades

Derivatives:

1. SWIFT TRADE: Equity >> REPORTS >> Open Positions: For trades not executed/Net Positions: For Executed Trades

2. RING Mobile App: Portfolio >> Order >> Open Positions: For trades not executed/Net Positions: For Executed Trades

Question 9

Can I view my transactions in individual stocks having Open Position?

Accepted Answer

You can view the transactions of the stocks by clicking on ‘View Details’ on the right hand side of the card. Click on ‘All Transactions’ tab and you will find your transactions.

Question 10

What is the difference between Short term capital gain, long term capital gain and speculative income?

Accepted Answer

If stocks are sold within a period of 1 year from the date of Purchase, Gain/Loss is classified as Short Term Capital Gain / Loss.

If stocks are sold after 1 year from the date of Purchase, Gain / Loss is classified as Long term Capital Gain/Loss. As per Income Tax Act, we are following FIFO methodology for computation of capital gain tax in Portfolio.

The computation of Capital Gains/Losses Tax should not be used as a substitute for competent tax advice. It is meant to provide you with a reference point of your Capital Gain Tax liability. We request you to further take opinion of your tax consultants, professional advisor before arriving at any decision on the basis of the computation of the Capital Gain Tax liability.

Question 11

Can I view the squared off and open transactions in the stocks having Open Position?

Accepted Answer

You can view these under the ‘Realized’ (shows knock off between buy and sell) and unrealized (shows open transactions) tabs of ‘View details’ web overlay.

Question 12

Can I export My Portfolio – Open position details to Excel or PDF?

Accepted Answer

Yes, you can download My Portfolio – Open position details by clicking on ‘Download’ icon which give you two options viz – PDf and Excel.

Question 13

Where can I view the details of my current Portfolio like total Market value and overall unrealized profit / loss above the cost value?

Accepted Answer

By logging on to Portfolio, you will land on Portfolio Overview Summary page

As the default dropdown – ‘Open Position’ indicates, this page would display the details of the stocks / Mutual Fund schemes which you currently hold in your Portfolio

The details available on Summary are Current Value, Total investment amount ,Total unrealized gain /loss till date. You can also view previous day close value of Portfolio and today’s unrealized gain/loss by selecting that option.

Question 14

Where can I view the total value of currently held stocks and schemes in my portfolio and which details are available?

Accepted Answer

At My Portfolio > Overview > Summary, when Open Position Option is selected, below the overall details, asset class wise details are displayed in cards.

Asset class wise Details available are:

Current value, amount invested, till date gain/loss and today’ gain loss along with % contribution of the asset class in overall Portfolio value.
Blue card indicates the selected asset class which is Equity by default. Below the asset class wise details, individual stock / scheme wise open position (currently held holdings in Portfolio) details are shown in cards. 
Apart from stock/ scheme wise  details like Open quantity, Avg Cost, Current Value, Investment Amount, Till Date Gain, Today's Gain further important details like % of the stock in current value of Stock Portfolio, Stock’s Market Price, Average Cost of open holdings, Axis Direct research view is also available.

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